Prescriptions

Ordering repeat prescriptions

The easiest way to order repeat prescriptions is:

  • using your NHS account (through the NHS website or in the NHS App)

This account shows you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • email sladegreen.prescriptions@nhs.net – Please make sure you state your full name, your date of birth, your contact number and preferred Pharmacy. Along with all names of medication being requested
  • select a local pharmacy that will request your repeat prescription for you when needed

We do not take repeat prescription requests over the phone.

Collecting your prescription

Please allow 72 hours (working hours) for your new prescription to be generated. 

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription, including those we do not prescribe anymore.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.